Terms & Conditions

Welcome to the Mama’s Wok Rhodes website. These Terms & Conditions govern your access to and use of this website.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, you should discontinue using the website.

1. About This Website

This website provides information about Mama’s Wok Rhodes, located at Rhodes Waterside Shopping Centre in Rhodes, NSW, Australia.

Information available through the website may include our menu, food, location, contact information, promotions, trading information and links to relevant third-party services.

2. Website Information

Mama’s Wok Rhodes takes reasonable steps to ensure information published on this website is accurate and current.

However, information may occasionally contain errors or become outdated. We may update, remove or change website content without prior notice.

Images displayed on the website may be illustrative, and the appearance, presentation, portion or ingredients of menu items may vary.

3. Menu, Pricing and Availability

Menu items, ingredients, prices and availability may change from time to time.

While we aim to keep information on our website accurate, information displayed online may occasionally differ from information available at the restaurant or through third-party ordering platforms.

The availability of particular dishes may depend on ingredients, demand and other operational circumstances.

Unless otherwise stated, prices displayed are in Australian dollars and include GST where applicable.

4. Allergies and Dietary Requirements

Information on our website regarding ingredients, allergens or dietary suitability is provided as general information only.

If you have a food allergy, intolerance or specific dietary requirement, please speak directly with our staff before ordering.

While reasonable care may be taken when preparing food, our kitchen may handle multiple ingredients and allergens. We cannot guarantee that any dish will be completely free from traces of allergens as a result of shared preparation, cooking or storage environments.

Customers with serious allergies should make their requirements known to staff before placing an order.

5. Orders and Third-Party Platforms

Our website may provide links to third-party ordering, delivery, reservation or payment platforms.

Where an order or transaction is completed through a third-party platform, additional terms and conditions imposed by that provider may apply.

Mama’s Wok Rhodes is not responsible for the operation, availability or technical performance of independent third-party websites or platforms.

6. Promotions and Special Offers

From time to time, Mama’s Wok Rhodes may offer promotions, discounts or special offers.

Promotions may be subject to additional conditions, including:

• Specified promotional periods;

• Product availability;

• Minimum purchase requirements;

• Limits per customer or transaction;

• Participating ordering methods; and

• Other conditions communicated with the relevant promotion.

Unless otherwise stated, promotional offers cannot be exchanged for cash.

Mama’s Wok Rhodes may modify or withdraw a promotion where reasonably necessary, subject to applicable Australian law.

7. Intellectual Property

Unless otherwise stated, content on this website, including text, branding, graphics, photographs, videos, logos, designs and other materials, is owned by or licensed to Mama’s Wok Rhodes and is protected by applicable intellectual property laws.

You may view website content for personal and non-commercial purposes.

You must not reproduce, distribute, modify, republish, commercially exploit or otherwise use website content without appropriate permission, except where permitted by law.

8. Acceptable Use

You must not use this website:

• For unlawful or fraudulent purposes;

• To interfere with the website's operation or security;

• To introduce viruses, malicious software or harmful code;

• To attempt to gain unauthorised access to systems or information;

• To collect information about other users without appropriate authorisation; or

• In any manner that may damage Mama’s Wok Rhodes, the website or other users.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, ordering services, maps or other external resources.

These links may be provided for convenience and do not necessarily constitute endorsement of the third-party provider.

Mama’s Wok Rhodes does not control independent third-party websites and is not responsible for their content, availability, security or privacy practices.

10. Website Availability

We aim to keep the Mama’s Wok Rhodes website accessible and operational. However, we cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances outside our reasonable control.

11. Liability

To the maximum extent permitted by law, Mama’s Wok Rhodes is not responsible for loss or damage resulting solely from reliance on inaccurate or outdated information on this website, interruptions to website availability or the operation of independent third-party services.

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where a liability cannot legally be excluded, these Terms & Conditions will operate subject to those statutory rights.

12. Privacy

Personal information collected through the Mama’s Wok Rhodes website is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

Please refer to our Privacy Policy for further information about how personal information may be collected, used, stored and disclosed.

13. Changes to These Terms

Mama’s Wok Rhodes may update these Terms & Conditions from time to time, including to reflect changes to our website, services or legal obligations.

Updated Terms & Conditions will take effect when published on the website unless otherwise stated.

14. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any dispute relating to these Terms & Conditions or use of the Mama’s Wok Rhodes website will be subject to the jurisdiction of the courts and tribunals of New South Wales and any courts with jurisdiction to hear appeals from them.

15. Contact

If you have questions about these Terms & Conditions, please contact us using the contact information provided on our website.

Mama’s Wok Rhodes
Rhodes Waterside Shopping Centre
Rhodes NSW, Australia